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Survey

At Hastings, we value our customers' opinions. We have made some changes to our website recently and would like to know what you think. Please take a few minutes to complete the following survey so that we may continue to produce informative and interesting websites to serve you!

Please rate your level of agreement with the following statements: (Select One Answer Only for Each Statement)
The Hastings Fiber Glass Products website...

Strongly Agree

Agree Somewhat

Disagree Somewhat

Strongly Disagree

Is easy to navigate.
Includes all of the information I am looking for.
Is written in language that is easy to understand.
Provides detailed information design to meet by specific needs.
Enhances the image and reputation of Hastings.
Is interesting and visually appealing.
Includes easy-to-use menus and toolbars.
Overall, how did the Hastings website perform against your expectations?
(Select one answer only)
Exceeded my expectations
Met my expectations
Did not meet my expectations
How likely are you to visit the Hastings website in the future if you have any questions or need any information about our company or products?
(Select one answer only)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Which of the following sources would you prefer as your primary source of information about Hastings products and services?
(Select one answer only)
Call the Hastings Customer Service Center
Advertising
Product literature received in the mail
Website
How did you locate our website?
(Select one answer only)
Search engine...   Which one?
From a friend / colleague
Billboard
Link from other site
Other... 
How often do you purchase products and services on-line?
(Select one answer only)
Very frequently
Every now and then
Seldom
Never

In order to provide you with the best possible site, please take a minute to provide us with more information about yourself.

Name:
Company:
Phone:
Email:
Can you think of any ways for Hastings to improve this website? We would like to hear from you!

Thank you for taking the time to provide Hastings with feedback about its website. Please send it directly to our office by clicking on the "Send Survey" button.

 
 
P.O. Box 218 - Hastings, Michigan 49058-0218
Phone: (269) 945-9541 - Fax: (269) 945-4623